Shipping policy
Shipping Policy
Order Processing
All of our products are made to order. Once your order is placed, production begins within 1–3 business days. During busy seasons, production may take slightly longer.
Shipping Times
Estimated delivery times after production:
- United States: 5–10 business days
- Canada: 7–15 business days
- United Kingdom: 5–10 business days
- Europe: 5–12 business days
- Australia & New Zealand: 7–15 business days
- Rest of the World: 10–30 business days
Please note that these are estimated delivery times and may vary depending on customs clearance, local postal services, holidays, or other unforeseen delays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Tracking information may take up to 48 hours to become active.
Shipping Address
Please ensure your shipping address is accurate before completing your purchase. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your country’s customs authorities. These charges are the responsibility of the customer.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact us at aploriginalsinfo@gmail.com. We will work with the shipping carrier to investigate and help resolve the issue as quickly as possible.
Delivery Delays
While we strive to deliver every order within the estimated timeframe, we cannot guarantee delivery dates due to factors outside our control, including customs processing, weather conditions, carrier delays, or peak holiday periods.